Emotional intelligence in large language models is fragmented across perception, cognition, and interaction 文章

ArXiv CS.AI2026-05-26NEWSen作者: Minghao Lv, Lu Chen, Enchang Zhang, Anji Zhou, Xiaoran Xue, Hanyi Zhang, Fenghua Tang, Zhuo Rachel Han, Mengyue Wu

摘要

arXiv:2605.24686v1 Announce Type: new Abstract: As large language models (LLMs) are increasingly integrated into emotionally sensitive domains, the structural integrity of their emotional intelligence (EI) becomes a critical frontier for safety and alignment. Current benchmarks often conflate superficial politeness with deep affective reasoning, failing to distinguish between perceptual accuracy and interactive efficacy. Here, we introduce FACET (Functional Affective Competence and Empathy Test), a psychometrically grounded framework comprising 480 expert-crafted items. Unlike previous metrics, FACET is theoretically anchored in the Mayer-Salovey-Caruso four-branch ability model, operationalizing EI through perception, facilitation, understanding, and management of emotions.