Retrieval-Augmented Detection of Potentially Abusive Clauses in Chilean Terms of Service 文章

ArXiv CS.CL2026-05-26NEWSen作者: Christoffer Loeffler, Tom\'as Rey Pizarro, Daniel Ignacio Miranda V\'asquez, Andrea Mart\'inez Freile

摘要

arXiv:2605.26019v1 Announce Type: cross Abstract: Online Terms of Service often function as contracts of adhesion, creating asymmetries that may expose consumers to potentially abusive clauses. In Chile, assessing such clauses is legally challenging because some provisions clearly violate mandatory consumer law, whereas others depend on broader standards such as good faith and contractual imbalance. We present a retrieval-augmented generation framework for the automated detection and classification of potentially abusive clauses in Chilean Terms of Service. Designed for local execution, it combines efficient clause detection, hybrid dense--sparse retrieval, reranking, and prompt augmentation to support medium-sized open-weight language models. We also introduce the Chilean Abusive Terms of Service Extended corpus, comprising 100 contracts and 10,029 annotated clauses in 24 legally grounded categories spanning illegal, dark, and gray clauses.