WebQual: An Exploration of Web-Site Quality. 论文

2000Journal of the Association for Information Systems引用 247
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Customer Service Quality and LoyaltyQuality Function Deployment in Product DesignService-Oriented Architecture and Web Services
Customer Service Quality and LoyaltyService-Oriented Architecture and Web ServicesQuality Function Deployment in Product Design
相关技术:Service-Oriented Architecture and Web Services
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WebQual: An Exploration of Web-Site Quality. · 作者

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Richard Vidgen

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Stuart J. Barnes