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Computer assisted customer churn management: State-of-the-art and future trends
论文
2005
Computers & Operations Research
引用
329
DOI
Customer churn and segmentation
Data Mining Algorithms and Applications
Customer Service Quality and Loyalty
Data Mining Algorithms and Applications
Customer Service Quality and Loyalty
Customer churn and segmentation
相关技术:
Data Mining Algorithms and Applications
Customer churn and segmentation
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Computer assisted customer churn management: State-of-the-art and future trends · 作者
D
Dymitr Ruta
R
Rajkumar Roy
A
Ashutosh Tiwari
J
John Hadden