Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach 论文

2013Expert Systems with Applications引用 270
DOI
Sentiment Analysis and Opinion MiningDigital Marketing and Social MediaCustomer Service Quality and Loyalty
Customer Service Quality and LoyaltySentiment Analysis and Opinion MiningDigital Marketing and Social Media
相关技术:Sentiment Analysis and Opinion Mining
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Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach · 相关技术

相关技术

Sentiment Analysis and Opinion Mining