Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies 论文

2014Public Relations Review引用 262
DOI
Public Relations and Crisis CommunicationStalking, Cyberstalking, and HarassmentInformation and Cyber Security
Information and Cyber SecurityStalking, Cyberstalking, and HarassmentPublic Relations and Crisis Communication
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Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies · 相关技术

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