Service quality and customer satisfaction of a UAE-based airline: An empirical investigation 论文
2014Journal of Air Transport Management引用 448
Customer Service Quality and LoyaltyOrganizational and Employee PerformanceOrganizational Leadership and Management Strategies
详细信息
- 发表期刊/会议
- Journal of Air Transport Management
- 发表日期
- 2014-10-13
- 发表年份
- 2014
关键词
Customer Service Quality and LoyaltyOrganizational and Employee PerformanceOrganizational Leadership and Management Strategies