Emergency situation awareness from twitter for crisis management 论文
2012引用 272
Public Relations and Crisis CommunicationDisaster Management and ResilienceService-Oriented Architecture and Web Services
摘要
This paper describes ongoing work with the Australian Government to detect, assess, summarise, and report messages of interest for crisis coordination published by Twitter. The developed platform and client tools, collectively termed the Emergency Situation Awareness - Automated Web Text Mining (ESA-AWTM) system, demonstrate how relevant Twitter messages can be identified and utilised to inform the situation awareness of an emergency incident as it unfolds.