Does higher education service quality effect student satisfaction, image and loyalty? 论文

2016Quality Assurance in Education引用 346

Customer Service Quality and LoyaltyOrganizational and Employee PerformanceOrganizational Leadership and Management Strategies

Customer Service Quality and Loyalty Organizational and Employee Performance Organizational Leadership and Management Strategies

Does higher education service quality effect student satisfaction, image and loyalty? · 作者

Yuan Zhou

Neethiahnanthan Ari Ragavan

Pradeep Nair

Kashif Hussain

Faizan Ali