When and how Managers' Responses to Online Reviews Affect Subsequent Reviews 论文

2017Journal of Marketing Research引用 237
DOI
Digital Marketing and Social MediaSentiment Analysis and Opinion MiningCustomer Service Quality and Loyalty
Customer Service Quality and LoyaltySentiment Analysis and Opinion MiningDigital Marketing and Social Media
相关技术:Sentiment Analysis and Opinion Mining
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When and how Managers' Responses to Online Reviews Affect Subsequent Reviews · 相关技术

相关技术

Sentiment Analysis and Opinion Mining