Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions 论文

2018Computers in Human Behavior引用 1030
AI in Service InteractionsInnovative Human-Technology InteractionSocial Robot Interaction and HRI

Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions · 作者