Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters 论文

2018Journal of Consumer Research引用 256
DOI
Digital Communication and LanguageDigital Marketing and Social MediaHate Speech and Cyberbullying Detection
Hate Speech and Cyberbullying DetectionDigital Communication and LanguageDigital Marketing and Social Media
相关技术:Hate Speech and Cyberbullying Detection
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Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters · 相关技术

相关技术

Hate Speech and Cyberbullying Detection