The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning 论文

2020Management Science Letters引用 262顶会
DOIPDF
Organizational and Employee PerformanceCustomer Service Quality and LoyaltyCyberloafing and Workplace Behavior
Customer Service Quality and LoyaltyOrganizational and Employee PerformanceCyberloafing and Workplace Behavior
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The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning · 相关事件

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