Innovating the cultural heritage museum service model through virtual reality and augmented reality: the effects on the overall visitor experience and satisfaction 论文

2021Journal of Heritage Tourism引用 295
DOI
Virtual Reality Applications and ImpactsMuseums and Cultural HeritageCustomer Service Quality and Loyalty
Customer Service Quality and LoyaltyVirtual Reality Applications and ImpactsMuseums and Cultural Heritage
关系图谱

Innovating the cultural heritage museum service model through virtual reality and augmented reality: the effects on the overall visitor experience and satisfaction · 作者

A

Adele Magnelli

S

Salvatore Campana

M

Maria Della Lucia

M

Mariapina Trunfio