AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior 论文

2022Computers in Human Behavior引用 288
DOI
Digital Marketing and Social MediaAI in Service InteractionsImpact of Technology on Adolescents
AI in Service InteractionsImpact of Technology on AdolescentsDigital Marketing and Social Media
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AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior · 作者

S

Shanbing Gao

J

Jeongwon Yang

H

Hua Jiang