The Impact of E-Service Quality and E-Loyalty on Online Shopping: Moderating Effect of E-Satisfaction and E-Trust 论文

2017International Journal of Marketing Studies引用 247
DOIPDF
Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyOrganizational and Employee Performance
Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyOrganizational and Employee Performance
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The Impact of E-Service Quality and E-Loyalty on Online Shopping: Moderating Effect of E-Satisfaction and E-Trust · 相关技术

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