The System Usability Scale: Past, Present, and Future 论文

2018International Journal of Human-Computer Interaction引用 1817
Technology Adoption and User BehaviourUsability and User Interface DesignSoftware Engineering Techniques and Practices

详细信息

发表期刊/会议
International Journal of Human-Computer Interaction
发表日期
2018-03-30
发表年份
2018

关键词

Technology Adoption and User BehaviourUsability and User Interface DesignSoftware Engineering Techniques and Practices

摘要

The System Usability Scale (SUS) is the most widely used standardized questionnaire for the assessment of perceived usability. This review of the SUS covers its early history from inception in the 1980s through recent research and its future prospects. From relatively inauspicious beginnings, when its originator described it as a “quick and dirty usability scale,” it has proven to be quick but not “dirty.” It is likely that the SUS will continue to be a popular measurement of perceived usability for the foreseeable future. When researchers and practitioners need a measure of perceived usability, they should strongly consider using the SUS.

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