Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps? 论文

2020Journal of Service Theory and Practice引用 534
DOI
AI in Service InteractionsSharing Economy and PlatformsService and Product Innovation
Service and Product InnovationAI in Service InteractionsSharing Economy and Platforms
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Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps? · 相关技术

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