Do perceived service value, quality, price fairness and service recovery shape customer satisfaction and delight? A practical study in the service telecommunication context 论文

2020Uncertain Supply Chain Management引用 257
DOIPDF
Organizational and Employee PerformanceCustomer Service Quality and LoyaltyTechnology Adoption and User Behaviour
Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyOrganizational and Employee Performance
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Do perceived service value, quality, price fairness and service recovery shape customer satisfaction and delight? A practical study in the service telecommunication context · 相关文章

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