AI Customer Service: Task Complexity, Problem-Solving Ability, and Usage Intention 论文

2020Australasian Marketing Journal (AMJ)引用 314
DOI
AI in Service InteractionsTechnology Adoption and User BehaviourDigital Marketing and Social Media
Technology Adoption and User BehaviourAI in Service InteractionsDigital Marketing and Social Media
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AI Customer Service: Task Complexity, Problem-Solving Ability, and Usage Intention · 相关技术

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