The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country 论文

2021Journal of Retailing and Consumer Services引用 460
DOI
Customer Service Quality and LoyaltyTechnology Adoption and User BehaviourOrganizational and Employee Performance
Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyOrganizational and Employee Performance
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The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country · 相关技术

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