Artificial intelligence service recovery: The role of empathic response in hospitality customers’ continuous usage intention 论文
2021Computers in Human Behavior引用 301
AI in Service InteractionsDigital Marketing and Social MediaConsumer Retail Behavior Studies
详细信息
- 发表期刊/会议
- Computers in Human Behavior
- 发表日期
- 2021-08-21
- 发表年份
- 2021
关键词
AI in Service InteractionsDigital Marketing and Social MediaConsumer Retail Behavior Studies