Conversational commerce: entering the next stage of AI-powered digital assistants 论文

2021Annals of Operations Research引用 252
DOIPDF
Consumer Retail Behavior StudiesAI in Service InteractionsTechnology Adoption and User Behaviour
Technology Adoption and User BehaviourAI in Service InteractionsConsumer Retail Behavior Studies
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Conversational commerce: entering the next stage of AI-powered digital assistants · 作者

Y

Yogesh K. Dwivedi

J

Janarthanan Balakrishnan